Terms & Conditions

Overview

These terms of use govern your use of our website; by using our website, you agree to these terms of use in full. If you disagree with these terms of use or any part of these terms of use, you must not use our website.

You must be at least 18 years of age to use our website. By using our website and by agreeing to these terms of use, you warrant and represent that you are at least 18 years of age.

Our website uses cookies. By using our website and agreeing to these terms of use, you consent to our use of cookies in accordance with the terms of our privacy policy / cookies policy.

Licence to use website

Unless otherwise stated, we or our licensors own the intellectual property rights in the website and material on the website. Subject to the licence below, all these intellectual property rights are reserved.

You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms of use.

You must not:

  • republish material from this website (including republication on another website);
  • sell, rent or sub-license material from the website;
  • show any material from the website in public;
  • reproduce, duplicate, copy or otherwise exploit material on our website for a commercial purpose;
  • edit or otherwise modify any material on the website; or
  • redistribute material from this website, except for content specifically and expressly made available for redistribution (such as our newsletter).

Where content is specifically made available for redistribution, it may only be redistributed within your organisation.

Acceptable use

You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

You must not conduct any systematic or automated data collection activities (including, without limitation, scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent.

You must not use our website to transmit or send unsolicited commercial communications.

You must not use our website for any purposes related to marketing without our express written consent.

Restricted access

Access to certain areas of our website is restricted. We reserve the right to restrict access to other areas of our website, or indeed our whole website, at our discretion.

If you generate a user ID and password to enable you to access restricted areas of our website or other content or services, you must ensure that the password is kept confidential.

You must notify us in writing immediately if you become aware of any unauthorised use of your account or password.

You are responsible for any activity on our website arising out of any failure to keep your password confidential and may be held liable for any losses arising out of such a failure.

You must not use any other person’s user ID and password to access our website, unless you have that person’s express permission to do so.

We may disable your user ID and password at any time in our sole discretion with or without notice or explanation.

User content

In these terms of use, “your content” means material (including, without limitation, text, images, audio material, video material and audio-visual material) that you submit to our website, for whatever purpose.

You grant to us a worldwide, irrevocable, non-exclusive, royalty-free licence to use, reproduce, adapt, publish, translate and distribute your content in any existing or future media. You also grant to us the right to sub-license these rights and the right to bring an action for infringement of these rights.

You warrant and represent that your content will comply with these terms of use.

Your content must not be illegal or unlawful, must not infringe any third party’s legal rights and must not be capable of giving rise to legal action whether against you or us or a third party (in each case under any applicable law).

You must not submit any content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint.

We reserve the right to edit or remove any material submitted to our website, or stored on our servers, or hosted or published upon our website.

Notwithstanding our rights under these terms of use in relation to your content, we do not undertake to monitor the submission of such content to, or the publication of such content on, our website.

Limited warranties

We do not warrant the completeness or accuracy of the information published on this website; nor do we commit to ensuring that the website remains available or that the material on the website is kept up to date.

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to this website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill).

Limitations and exclusions of liability

Nothing in these terms of use will: (a) limit or exclude our or your liability for death or personal injury resulting from negligence; (b) limit or exclude our or your liability for fraud or fraudulent misrepresentation; (c) limit any of our or your liabilities in any way that is not permitted under applicable law; or (d) exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and exclusions of liability set out in this Section and elsewhere in these terms of use: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under these terms of use or in relation to the subject matter of these terms of use, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.

To the extent that the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.

We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.

We will not be liable to you in respect of any loss or corruption of any data, database or software. We will not be liable to you in respect of any special, indirect or consequential loss or damage.

Indemnity

You hereby indemnify us and undertake to keep us indemnified against any losses, damages, costs, liabilities and expenses (including, without limitation, legal expenses and any amounts paid by us to a third party in settlement of a claim or dispute on the advice of our legal advisers) incurred or suffered by us arising out of any breach by you of any provision of these terms of use, or arising out of any claim that you have breached any provision of these terms of use.

Breaches of these terms of use

Without prejudice to our other rights under these terms of use, if you breach these terms of use in any way, we may take such action as we deem appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.

Variation

We may revise these terms of use from time to time. Revised terms of use will apply to the use of our website from the date of publication of the revised terms of use on our website.

Assignment

We may transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms of use without notifying you or obtaining your consent.

You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms of use.

Severability

If a provision of these terms of use is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

Exclusion of third party rights

These terms of use are for the benefit of you and us, and are not intended to benefit any third party or be enforceable by any third party. The exercise of our and your rights in relation to these terms of use is not subject to the consent of any third party.

Entire agreement

These terms of use, together with our privacy policy, constitute the entire agreement between you and us in relation to your use of our website and supersede all previous agreements in respect of your use of our website.

Law and jurisdiction

These terms of use will be governed by and construed in accordance with South African law, and any disputes relating to these terms of use will be subject to the non-exclusive jurisdiction of the courts of South Africa.

Registrations and authorisations

We are registered with CIPRO. You can find the online version of the register at www.cipro.gov.za. Our registration number is 2000/020380/23.

Our details

The full name of our close corporation is Paddocks Publishing CC, trading as Paddocks. We are registered in South Africa under registration number 2000/020380/23.

Our registered address is 10 Park Road, Rondebosch, 7700, Cape Town.

You can contact us by email to info@paddocks.co.za

Overview

We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.

Our website uses cookies. We will ask you to consent to our use of cookies in accordance with the terms of this policy when you first visit our website. By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

What information do we collect?

We may collect, store and use the following kinds of personal information:

  • information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, website navigation);
  • information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services;
  • information that you provide to us for the purpose of registering with us;
  • information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters;
  • any other information that you choose to send to us;

Before you disclose to us the personal information of another person, you must obtain that person’s consent to both the disclosure and the processing of that personal information in accordance with the terms of this privacy policy.

Cookies

A COOKIE IS A FILE CONTAINING AN IDENTIFIER (A STRING OF LETTERS AND NUMBERS) THAT IS SENT BY A WEB SERVER TO A WEB BROWSER AND IS STORED BY THE BROWSER. THE IDENTIFIER IS THEN SENT BACK TO THE SERVER EACH TIME THE BROWSER REQUESTS A PAGE FROM THE SERVER. THIS ENABLES THE WEB SERVER TO IDENTIFY AND TRACK THE WEB BROWSER.

We may use both “session” cookies and “persistent” cookies on the website. Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.

We will use the session cookies to: keep track of you whilst you navigate the website; keep track of items in your shopping basket; prevent fraud and increase website security; We will use the persistent cookies to: enable our website to recognise you when you visit; keep track of your preferences in relation to your use of our website.

WE USE GOOGLE ANALYTICS TO ANALYSE THE USE OF THIS WEBSITE. GOOGLE ANALYTICS GENERATES STATISTICAL AND OTHER INFORMATION ABOUT WEBSITE USE BY MEANS OF COOKIES, WHICH ARE STORED ON USERS’ COMPUTERS. THE INFORMATION GENERATED RELATING TO OUR WEBSITE IS USED TO CREATE REPORTS ABOUT THE USE OF THE WEBSITE. GOOGLE WILL STORE THIS INFORMATION. GOOGLE’S PRIVACY POLICY IS AVAILABLE AT: HTTP://WWW.GOOGLE.COM/PRIVACYPOLICY.HTML.

OUR ADVERTISERS/PAYMENT SERVICES PROVIDERS MAY ALSO SEND YOU COOKIES.

We publish Google adsense interest-based advertisements on our website. These are tailored by Google to reflect your interests. To determine your interests, Google will track your behaviour on our website and on other websites across the web using the DART cookie. You can view, delete or add interest categories associated with your browser using Google’s Ads Preference Manager, available at: http://www.google.com/ads/preferences/. You can opt out of the adsense partner network cookie at: http://www.google.com/privacy/ads/ or by using the NAI’s (Network Advertising Initiative’s) multi-cookieopt-outmechanismat:http://www.networkadvertising.org/ managing/opt_out. Asp. However, these opt-out mechanisms use cookies, and if you clear the cookies from your browser your opt-out will not be maintained. To ensure that an opt-out is maintained in respect of a particular browser, you should use the Google browser plug-in available at: http://www.google.com/ads/preferences/plugin.

MOST BROWSERS ALLOW YOU TO REJECT ALL COOKIES, WHILST SOME BROWSERS ALLOW YOU TO REJECT JUST THIRD PARTY COOKIES. FOR EXAMPLE, IN INTERNET EXPLORER (VERSION 9) YOU CAN REFUSE ALL COOKIES BY CLICKING “TOOLS”, “INTERNET OPTIONS”, “PRIVACY”, AND SELECTING “BLOCK ALL COOKIES” USING THE SLIDING SELECTOR. BLOCKING ALL COOKIES WILL, HOWEVER, HAVE A NEGATIVE IMPACT UPON THE USABILITY OF MANY WEBSITES, INCLUDING THIS ONE.

Using your personal information

Personal information submitted to us via this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.

We may use your personal information to:

  • administer the website;
  • improve your browsing experience by personalising the website;
  • enable your use of the services available on the website;
  • send you goods purchased via the website, and supply to you services purchased via the website;
  • send statements and invoices to you, and collect payments from you;
  • send you general (non-marketing) commercial communications;
  • send you email notifications which you have specifically requested;
  • send you our newsletter and other marketing communications relating to our business or the businesses of carefully-selected third parties which we think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology and you can inform us at any time if you no longer require marketing communications);
  • provide third parties with statistical information about our users – but this information will not be used to identify any individual user;
  • deal with enquiries and complaints made by or about you relating to the website;
  • keep the website secure and prevent fraud;
  • verify compliance with the terms and conditions governing the use of the website (including monitoring private messages sent through our website private messaging service);

Where you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the licence you grant to us.

We will not, without your express consent, provide your personal information to any third parties for the purpose of direct marketing.

All our website financial transactions are handled through our payment services provider, Virtual Card Solutions (“VCS”). You can review the VCS privacy policy at www.vcs.co.za. We will share information with VCS only to the extent necessary for the purposes of processing payments you make via our website, refunding such payments and dealing with complaints and queries relating to such payments and refunds.

Disclosures

We may disclose your personal information to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this privacy policy.

We may disclose your personal information to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes set out in this privacy policy.

In addition, we may disclose your personal information:

  • to the extent that we are required to do so by law;
  • in connection with any ongoing or prospective legal proceedings;
  • in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
  • to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling; and
  • to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

Except as provided in this privacy policy, we will not provide your information to third parties.

International data transfers

Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy.

Information which you provide may be transferred to countries which do not have data protection laws equivalent to those in force in the European Economic Area.

In addition, personal information that you submit for publication on the website will be published on the internet and may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.

You expressly agree to such transfers of personal information.

Security of your personal information

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

We will store all the personal information you provide on our secure (password- and firewall-protected) servers. All electronic transactions entered into via the website will be protected by encryption technology.

You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

You are responsible for keeping your password [and other login details] confidential. We will not ask you for your password (except when you log in to the website).

Policy amendments

We may update this privacy policy from time to time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

We may also notify you of changes to our privacy policy by email.

Your rights

You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to:

  • the payment of a fee (currently fixed at R150.00); and
  • the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).

We may withhold such personal information to the extent permitted by law.

You may instruct us not to process your personal information for marketing purposes, by sending an email to us. In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.

Third party websites

The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.

Updating information

Please let us know if the personal information which we hold about you needs to be corrected or updated.

Paperback books

  • All paperback book orders must be completed online through our eStore only.
  • Paddocks holds no responsibility for delays through third-party delivery services, such as the South African Postal Service.
  • If a paperback book is lost on route, Paddocks will provide another paperback book, after an investigation has taken place.
  • If an incorrect paperback book is delivered by Paddocks, as per the order, Paddocks will take responsibility to retrieve the book and send the correct book
  • Should you receive  a book that is damaged, you are obligated to notify Paddocks within 24 hours of receipt, along with a photograph of proof of damage may be required.

eBook Publications

Paddocks eBooks are offered for purchase and download as ePub files that can be used on a wide variety of computer systems and digital devices. It is the responsibility of the buyer to have the operating systems and software needed to access the ePub files.

Paddocks reserves all its copyright to the eBooks and all other digital information it makes available on its websites and in its publications. Purchasers of Paddocks eBooks are entitled to download their purchase once within three weeks of purchase and operate the eBook on a maximum of one computer or other device. Purchasers may not give any other person a copy or any other form of access to their Paddocks eBook and they may not upload it to a server or any other platform from which it can be accessed by other persons.

Purchasers of Paddocks eBooks are entitled to copy and use limited extracts from these publications for their own personal research, study or other purposes, but they may not copy entire chapters or substantial parts of the publication, print the eBooks and they may not use these extracts for commercial gain.

The prices of Paddocks courses, workshops, hardcopy and eBooks and any other goods and services are as listed on the Paddocks website from time to time, and may be changed with immediate effect. These prices are subject to an any coupons, discounts or special offers which apply on specified conditions.

Paddocks eBooks, once purchased, cannot be returned, refunded or exchanged and Paddocks will not make available print copies of any eBooks.

The content of Paddocks eBooks are provided “as is” and without warranties of any kind either express or implied. To the fullest extent permissible by law, Paddocks disclaims all warranties, express or implied. Paddocks does not warrant or make any representations regarding the use or the results of the use of the materials on its sites or in its eBooks.

Templates

Paddocks templates are offered for purchase and download as PDF files.

Paddocks reserves all its copyright to the templates and all other digital information it makes available on its websites and in its publications.

Purchasers may not give any other person a copy or any other form of access to their “My Account”  for download access and they may not upload it to a server or any other platform from which it can be accessed by other persons.

Paddocks templates, once purchased, cannot be returned, refunded or exchanged.

Double-Book deal

  • Double-Book deal orders must be completed online through our website only.
  • The courier service is waived as part of the Double-Book deal only.
  • Should an incorrect order be made for the Double-Book deal and only one of the items is preferred, (i.e. the paperback book or ebook only) the pricing and the terms and conditions of the Double-Book deal will fall away, and the pricing and terms and conditions of the preferred product (i.e. the paperback book or ebook only) will come into effect. The relevant amount will also be refunded.
  • If the eBook has been downloaded, an exchange or refund will not be granted.
  • Returns or refunds for paperback books are subject to the paperback book terms and conditions, as well as being subject to Paddocks discretion.

REGISTRATION AND PAYMENT

  • Students must register online through the Paddocks website.
  • Students registering for either Paddocks or UCT workshops are required to submit their ID document or Smart Card before the start of the short course or workshop. This can either be done on registration or can be emailed to coursesupport@paddocks.co.za.
  • The short course or workshop fees can be paid by credit card, EFT or direct deposit.
  • University of Cape Town short courses and workshops run in conjunction with Paddocks, do not attract VAT on short course or workshop fees.
  • Any Paddocks short courses and workshops will still include VAT as Paddocks is a VAT vendor.
  • Paddocks reserves the right to remove students from a short course or workshop if they have not made their payments by the dates specified.
  • We no longer offer a workshop in Durban for the UCT Scheme Manager – Sectional Title short course, for less than 10 students. Should there be students interested from Durban, they will be required to travel to either Johannesburg or Cape Town.
  • Please note that unsettled fees or accounts of any nature owed to the University of Cape Town will result in a student being formally removed from the Paddocks short course or workshop they are attending. Any payments made to Paddocks towards this short course or workshop will be refunded upon your removal.
  • Students will be notified by email and/or telephone when payments are due to Paddocks.

SELF-PACED

  • Self-paced short courses only apply to certain UCT and Paddocks short courses.
  • A student may register at anytime for a self-paced short course.
  • Self-paced short courses will start on the second Monday, after registration, or any other Monday thereafter, to ensure that all administration is completed with UCT before hand.
  • There are payment plans available on selected self-paced short courses. All part payments need to be paid to be given access to our learning platform.
  • All payments need to be made by the close of business on the Wednesday. Payments made after close of business on a Wednesday, may result in an additional 1-week delay in the start of the self-paced short course.
  • Double time will be given to all students completing the self-paced short courses only. Therefore if the self-paced short course is 4 weeks, the student will be granted a total of 8 weeks to complete the short course, unless arranged otherwise with a Paddocks staff member. After the time, the student will be notified, and removed from the short course.
  • University of Cape Town certificates are only awarded on successful completion of the UCT short course.
  • UCT certificates will only be couriered four times per year, therefore there may be a waiting period for your certificate. Should you require a letter in the interim, please contact us on coursesupport@paddocks.co.za.
  • Students who choose to defer for the 4-module short courses, must do so in writing before module 2 is released, which will result in a 50% rollover fee. No deferrals will be granted after module 2 has been released.
  • Students who choose to defer for the 8-module or more short courses, must do so in writing before module 3 is released, which will result in a 50% rollover fee. No deferrals will be granted after module 3 has been released.

DISCOUNTS

The following discounts apply to all short courses, excluding the Free Basics of Sectional Title and Free Basics of Home Owners’ Association short courses:

  • If three or more students register together as a group, they will be entitled to a 5% discount, if this has been arranged with a Paddocks staff member beforehand. Should one of the students cancel, the other two students will not receive a 5% discount on their short course or workshop fee.
  • A 10% pensioners discount is offered and valid for persons of the age of 65 years or older, if this has been arranged with a Paddocks staff member beforehand.
  • Paddocks alumni may qualify for a 5% discount on a short course or workshop, provided that this has been arranged with a Paddocks staff member beforehand, and your previous short course or workshop completion record has been verified.
  • No two different discounts will be applied to any given short course or workshop, as this is known as ‘double discounting’.

CANCELLATIONS

  • Registrations cancelled in writing before the closing date of registrations will qualify for a refund of the payment made, however, will be liable for a 10% cancellation fee (incl. VAT if applicable).
  • Self-paced short courses purchased with any special or discount, can be refunded for the amount purchased, latest by the Tuesday, 2 weeks before starting the short course.
  • Registrations may not be cancelled after the closing date of registrations and students will be liable for the full short course or workshop fee.
  • Paddocks reserves the right to cancel a short course or workshop if there is insufficient demand. In this case, students will receive a full refund.
  • Paddocks reserves the right to cancel a students participation on a short course or workshop, and remove them entirely.
  • No refund will be given on any University of Cape Town workshop run in conjunction with Paddocks or any Paddocks workshop once workshop material has been sent to students.

DEFERRED REGISTRATION

  • A student may request in writing that their participation be deferred to the next scheduled presentation of the course.
    • For all short courses longer than 8 weeks, this request may be made before module 3 is made available to the students.
    • For all short courses shorter than 8 weeks, this request may be made before module 2 is made available to the students.
  • Students who want to defer will need to pay a rollover fee of 50% (incl. VAT when applicable) of the short course fee.
  • If the course fee was paid for a student by their employer, their employer will also have to give written confirmation stating they are aware of and accept the terms of the deferral before we can process the deferral.
  • Please note that no credits will be awarded for assignments completed up until the time of deferral.
  • Paddocks does not guarantee that future presentations will be held. Any student who chooses to delay their participation in the course does so at their own risk.

COURSE AND WORKSHOP PARTICIPATION

  • Short courses and workshops are presented in English.
  • All courseware that is required for assessment purposes should be written by students in English. This includes posts made on the discussion forum.
  • Paddocks is not responsible for technical support for any external websites. Courses that require students to use external websites do so to achieve the best learning outcomes for the students. Students are required to contact the support services of the relevant external websites themselves.
  • For most UCT and Paddocks short courses, interactive videos are provided in each module. These videos act as tutorials for the topics covered in that module and are not compulsory. Students will need Adobe Flash Player installed to view the video lectures available in each module.
  • Please note that if students are using a slower internet connection, attempting to view these videos may be troublesome. The videos are also downloadable for offline viewing. Students will not be penalised if they cannot watch the videos.
  • Students will only have access to the Course Instructor on the discussion forums. Course Instructors will not be available for queries by telephone or email.
  • Your Course Coordinator will guide you through the short course. They will email notifications every week to encourage you to stay on track with your learning, and to provide important short course reminders and information.
  • Each module has its own discussion forum, these forums are for you to interact with your Course Instructor, Course Coordinator, and fellow students. Your Course Instructor will be able to help clarify any content related questions on the forums.
  • The Paddocks learning website is compatible with mobile devices, including smartphones and tablets.
  • Written assignments have to be read and completed in Microsoft Word only. No other word processing program is permitted.

COURSE ASSESSMENT

The following assessment criteria is applicable to most of the short courses:

  • A certificate of completion is awarded to students who achieve an overall mark of 50% or higher and have completed all requirements of the short course.
  • Every module includes an assignment that counts a certain percentage towards the final short course mark. The Course Instructor is required to mark students written assignments in the time allocated to marking. During this time, students will be required to submit further assignments. Any queries related to a student’s previous assignment that will affect the submission of the student’s next assignment should be asked on the module discussion forum.

WORKSHOP ASSESSMENT

The following assessment criteria are applicable to workshops:

  • A certificate of attendance is awarded to students who attend and complete all workshop components.
  • Certificates will be given on the same day of the workshop for Paddocks workshops. However, for the UCT workshops, the certificate will be couriered to the student 4-6 weeks after the workshop has been held.

General

These terms and conditions (T&Cs) apply to every situation in which Paddocks provides legal advice or opinions. No variation of these T&Cs is effective unless we have agreed to that variation in writing. The terms “Paddocks”, “we” and “us” used in these T&Cs means Paddocks.

Any dispute arising from the Paddocks private consulting service is subject to the laws of the Republic of South Africa. The courts of the Republic have exclusive jurisdiction over all claims or disputes arising in relation to, out of, or in connection with these T&Cs.

If any of these T&Cs is found to be unenforceable, the remaining T&Cs remain effective. If you have any queries in regard to the Paddocks private consulting service, they may be addressed to Nicole: consulting@paddocks.co.za.

Your obligations

By using the Paddocks private consulting service in any way, you are agreeing to comply with and be bound by these T&Cs. Please review this document carefully. In addition, you are representing that you are over the age of 18 and are legally entitled to enter into contracts. If you represent a community scheme, managing agency or any other artificial personality, you are warranting that you are duly authorised to contract with Paddocks. It is a requirement that the mandate form, sent with the quotation, is signed before the consultation takes place.

It is your responsibility to provide complete and accurate information, and documents when we request any of these from you. If you fail to do this, the quality of our work will be negatively affected. We will not be responsible for any consequences that may arise from any delay caused by you, or your failure to provide information or documents requested by us.

You agree to receive communications from us electronically on the email address you provide for this purpose and agree that it is your responsibility to ensure that this address remains current, or to advise us of a replacement address during the course of the service. We will communicate with you by email, any other methods of communication will be at the discretion of Paddocks. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

You must make all payments, either by way of a direct transfer into the Paddocks Publishing CC banking account, the details of which are reflected at the foot of each invoice, or by credit card payment by providing your details to a Paddocks representative. Unless otherwise agreed in writing, all invoices will be rendered electronically only. If, for any reason, we render services prior to payment, interest at 2% above the prime interest rate charged by Standard Bank of South Africa Limited, compounded monthly in arrears, will be due and payable on invoices that remain unpaid for more than 30 days.

In requesting a quotation, you are considered to confirm that all information and particulars provided by you to us (in whatever form) are true, correct and accurate to the best of your knowledge, and you indemnify us for all losses and damage resulting from your providing false or inaccurate information.

Any quotation provided by us to you is subject to change until you accept it, by paying it in full, is subject to correction of errors (clerical, typographical or otherwise) and omissions, and is confidential. If you instruct us to proceed and later change your mind, we reserve the right to claim from you all wasted costs incurred.

If we draft documents for you, it is your responsibility to check all particulars in those documents as soon as possible and advise us within three working days of any aspects that are incorrect. We will amend the document as soon as possible, whether the error or inaccuracy is due to our error or not. If the error reveals that you gave us incorrect instructions or that your instructions have changed, we will quote you for the work required to adapt the document. If you fail to discover or notify us of any mistake, error or inaccuracy in a document we draft and proceed to sign or publish it to any third party, any subsequently discovered error or inaccuracy will not be considered to be due to our fault, negligence or mistake.

In the event of a cancellation:

Notice of the cancellation is required at least 24 hours before the consultation. The client will then have the option to reschedule a new date and time for the consultation, or be refunded in full.

Should the cancellation be made within 24 hours of the scheduled consultation, there will be an additional administration fee charge of 10%. If the client wishes to reschedule the consultation, the administration fee would need to be paid prior to confirmation of the new date and time of the consultation. If the client wishes to be refunded, the refund would be the consultation rate minus a 10% administration fee.

Paddocks’ obligations

All of the information submitted by you that is not publicly available will be treated as confidential. We will not investigate the truth of any accusations or alleged facts you give us before providing our advice. Therefore, the truth of any statement made by you will be taken for granted and we will not be responsible or liable for any action taken by a third party against you.

We will do our best to furnish advice or opinions, taking into account the agreed priority of the matter, as soon as possible after we receive payment (either once proof of payment is received by us or we process your payment by credit card), answers to our follow-up questions, and any required documentation. If we are going to be unable to meet our original expectations for a delivery date, we will advise you as soon as possible after this becomes evident.

Advice and opinions given by us are given in good faith on the basis of the information provided for this purpose. Neither we nor any person who drafts advice or an opinion is liable to you or to any third party for any factual or legal errors made in good faith.

Our advice and opinions are given for your information. You are entitled to publish our opinions and advice to third parties, but our legal relationship is only with you and only you are entitled to rely on our advice. We reserve the right not to enter into correspondence with third parties in regard to any advice we have given you.

Our liability to you, in respect of any loss or damage that may be suffered by you arising from the services (whether arising under contract, delict, strict liability or otherwise, and whether or not the services have been terminated), excludes liability for any consequential, exemplary, extrinsic, indirect, incidental, punitive, pure economic or special loss or damage of any kind, is limited to direct damages only, and is limited to the total amount of the fees paid by you in connection with the services rendered in any particular instruction. We are not liable for any loss or damage that results from something you do or fail to do (such as giving us the wrong information or not giving us information at a time we ask for it).

The law can be applied to facts and interpreted in different ways and therefore opinions are our views on how the law should be interpreted by an independent judge, arbitrator, adjudicator or other person who applies it to the facts and documents you provide to us. We do not guarantee our opinions or give any representation, warranty, or indemnity with regard to them.

We are not obliged to quote on, or to give, any requested advice or opinion. If, after agreeing to perform a service, we decide that we are no longer willing or able to do so, we reserve our rights to terminate the contract on notice to you via email, in which case you will be entitled to a refund of payment made for that service but you will not have any other claim whatsoever against us.

If a completed or executed document cannot be used for the purpose for which it was designed due to our error, and provided you inform us of this within three days from the date it was sent by email, we will give you a full refund within 28 days of being notified or prepare a fresh document for you at no charge. This is the limit of our liability to you, and you waive all other rights you may have against us at law or otherwise.

Standard consultations

  • We do not act as correspondents, or refer matters to other firms or consultants, as we cannot guarantee the level of service offered nor can we guarantee the success of the matter.
  • We do not undertake instructions on a contingency fee basis.
  • When consulting with groups of people, the quoted amount may vary as additional time may be required for the consult.
  • Any consultation held outside of the Paddocks office in Cape Town, will be quoted on a case-by-case basis, and will include travel time and disbursements, this is applicable for all areas within South Africa.
  • Meetings held outside of our office hours, Monday to Friday – 8am to 5pm, will be quoted / invoiced at double our consulting hourly rate.
  • Our turnaround time for any written opinion, including legal letters and concise confirmatory opinions is 15 working days from receipt of payment and / or requested documentation and / or date of consultation.

10-minute “just one question” telephone consultations

  • Bookings are limited to one 10-minute consultation per consultant, per working day.
  • 10-minute consultations are limited to one per client and/or matter.
  • Consultations are booked according to the consultants availability, and only once the payment has been received.
  • The consultants will not review any documentation, including emails, before or during the consultation.
  • No written confirmation/minutes of the consultation will be provided. If the client requires further advice, or confirmation in writing after the 10-minute consultation, the client will need to request a quote from Paddocks for an additional consultation.
  • The legal advice will be based on the facts and circumstances provided telephonically by the client, and Paddocks or the consultants will not be held responsible based on the information they were given in order to give the advice.
  • If, during the consultation, the consultant becomes aware that there may be a risk of conflict of interest in giving the client advice, the consultant reserves the right to terminate the telephonic consultation immediately. In this case the consultation fee will be refunded in full.

Concise confirmatory opinion

  • The concise confirmatory opinion is not a formal written legal opinion. A written opinion is a consideration of the facts and legal position. The concise confirmatory opinion serves as a summary confirmation of the consultation only.
  • The fee for the concise confirmatory opinion needs to be paid within 24 hours of the consultation.
  • Any additions to the original instructions dealt with during the consultation, including review of any additional information and / or documentation following the consultation, and any edits to the confirmatory opinion, will be quoted for and dealt with as a separate matter.
  • Our turnaround time for concise confirmatory opinions is 15 working days from receipt of payment and / or date of consultation.

Retainers

  • Unless otherwise agreed, the following Terms and Conditions will apply in regard to retainers.
  • Should you not make use of the full retainer quoted and paid for, a refund can be issued, however the standard hourly consulting rates will then apply to time incurred.
  • Unless otherwise confirmed by our consulting department, should the full 5 hour retainer, quoted and paid for, not be used within 3 months from date of payment, the remainder of the retainer will be forfeited.
  • Unless otherwise confirmed by our consulting department, should the the full 10 hour retainer, quoted and paid for, not be used within six (6 months from date of payment, the remainder of the retainer will be forfeited.
  • Consultations will need to be scheduled, subject to the consultants availability.
  • Meetings held outside of our office hours, Monday to Friday – 8am to 5pm, will be at double the retainer hourly rate.
  • Meetings not held at our office will incur travel time and disbursements, which will be deducted from the retainer amount paid.

Urgency fees

  • We reserve the right to quote an urgency fee for matters needing to be completed sooner than our general 15-day turnaround time.
  • When quoting the urgency fee we will confirm when the written instruction will be completed by, which is subject to the consultants availability.
  • Once the quote has been accepted, by making payment, the consultant will attend to the instruction.
  • The urgency fee will apply to any written opinion, legal letter and concise confirmatory opinion.

21st birthday special

  • The option for a 21-minute telephonic consultation is only available for the month of September 2018.
  • Consultations are booked according to the consultants availability, and only once the payment has been received.
  • Should more than one 21-minute consultation be purchased, please note that they will not run concurrently or back to back, and will still be subject to the consultants availability.
  • The consultants will not review any documentation, including emails, before or during the consultation.
  • The legal advice will be based on the facts and circumstances provided telephonically by the client, and Paddocks or the consultants will not be held responsible based on the information they were given in order to give the advice.
  • If, during the consultation, the consultant becomes aware that there may be a risk of conflict of interest in giving the client advice, the consultant reserves the right to terminate the telephonic consultation immediately. In this case the consultation fee will be refunded in full.
  • No written confirmation/minutes of the consultation will be provided. If the client requires further advice, or confirmation in writing after the 21-minute consultation, the client will need to request a quote from Paddocks for an additional consultation.

Paddocks Club Terms and Conditions

  1. Membership can be cancelled in writing with one calendar month’s notice. This notice month will be charged for.
  2. The membership fee for month-by-month orders will be debited from the member’s credit card in advance on the first working day of each calendar month.
  3. Members who cancel their one-year memberships will not be refunded for any remaining months.
  4. Paddocks reserves the right to terminate the membership of individuals who do not adhere to the appropriate guidelines of the Paddocks Club.
  5. Please note that Paddocks reserves the right to cancel membership if there is insufficient demand. In this case, members will receive a full refund.
  6. Monthly access options to the Club are granted until the last day of the month that the registration and payment are received in, unless a delay to the following month is organised with Paddocks.
    • Should membership be undertaken before the 15th of the current month, the member will be invoiced at a pro-rata amount for the remainder of the month.
    • Should membership be undertaken after the 15th of the current month, the member will be invoiced pro-rata for the remainder of the current month, as well as a full month’s payment for the following month.

Overview

We are committed to safeguarding the privacy of our application visitors; this policy sets out how we will treat your personal information.

These terms of use govern your use of our Paddocks Sectional Title application; by using our application, you agree to these terms of use in full. If you disagree with these terms of use or any part of these terms of use, you must not use our application.

You must be at least 18 years of age to use our application. By using our application and by agreeing to these terms of use, you warrant and represent that you are at least 18 years of age.

License to use the application

Unless otherwise stated, we or our licensors own the intellectual property rights in the application and material on the application. Subject to the license below, all these intellectual property rights are reserved.

You may view, download or screenshot for caching purposes only, and print pages from the application for your own personal use, subject to the restrictions set out below and elsewhere in these terms of use.

You must not:

  • republish material from this application (including republication on another application or application);
  • sell, rent or sub-license material from the application;
  • show any material from the application in public;
  • reproduce, duplicate, copy or otherwise exploit material on our application for a commercial purpose;
  • edit or otherwise modify any material on the application; or
  • redistribute material from this application, except for content specifically and expressly made available for redistribution (such as our newsletter).

Where content is specifically made available for redistribution, it may only be redistributed within your organisation.

Acceptable use

You must not use our application in any way that causes, or may cause, damage to the application or impairment of the availability or accessibility of the application; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use our application to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, virus, Trojan horse, worm, keystroke logger, rootkit or other malicious software.

You must not conduct any systematic or automated data collection activities (including, without limitation, scraping, data mining, data extraction and data harvesting) on or in relation to our application without our express written consent.

You must not use our application to transmit or send unsolicited commercial communications. You must not use our application for any purposes related to marketing without our express written consent.

Restricted access

Access to certain areas of our application is restricted. We reserve the right to restrict access to other areas of our application, or indeed our whole application, at our discretion.

If you generate a user ID and password to enable you to access restricted areas of our application or other content or services, you must ensure that the password is kept confidential.

You must notify us in writing immediately if you become aware of any unauthorised use of your account or password.

You are responsible for any activity on our application arising out of any failure to keep your password confidential and may be held liable for any losses arising out of such a failure.

You must not use any other person’s user ID and password to access our application, unless you have that person’s express permission to do so.

We may disable your user ID and password at any time in our sole discretion with or without notice or explanation.

User content

In these terms of use, “your content” means material (including, without limitation, text, images, audio material, video material and audio-visual material) that you submit to our application, for whatever purpose.

You grant to us a worldwide, irrevocable, non-exclusive, royalty-free licence to use, reproduce, adapt, publish, translate and distribute your content in any existing or future media. You also grant to us the right to sublicense these rights and the right to bring an action for infringement of these rights.

You warrant and represent that your content will comply with these terms of use.

Your content must not be illegal or unlawful, must not infringe any third party’s legal rights and must not be capable of giving rise to legal action whether against you or us or a third party (in each case under any applicable law).

You must not submit any content to the application that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint.

We reserve the right to edit or remove any material submitted to our application, or stored on our servers, or hosted or published upon our application.

Notwithstanding our rights under these terms of use in relation to your content, we do not undertake to monitor the submission of such content to, or the publication of such content on, our application.

Limited warranties

We do not warrant the completeness or accuracy of the information published on this application; nor do we commit to ensuring that the application remains available or that the material on the application is kept up to date.

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to this application and the use of this application (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill).

Limitations and exclusions of liability

Nothing in these terms of use will: (a) limit or exclude our or your liability for death or personal injury resulting from negligence; (b) limit or exclude our or your liability for fraud or fraudulent misrepresentation; (c) limit any of our or your liabilities in any way that is not permitted under applicable law; or (d) exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and exclusions of liability set out in this Section and elsewhere in these terms of use: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under these terms of use or in relation to the subject matter of these terms of use, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.

To the extent that the application and the information and services on the application are provided free of charge, we will not be liable for any loss or damage of any nature.

We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.

We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.

We will not be liable to you in respect of any loss or corruption of any data, database or software. We will not be liable to you in respect of any special, indirect or consequential loss or damage.

What information do we collect

We may collect, store and use the following kinds of personal information:

  • information about your visits to and use of this app (including your email address, geographical location, operating system, referral source, length of visit, page views, application navigation);
  • information relating to any transactions carried out between you and us on or in relation to this application, including information relating to any purchases you make of our goods or services;
  • information that you provide to us for the purpose of registering with us;
  • information that you provide to us for the purpose of subscribing to our application services, email notifications, push notifications and/or newsletters;
  • any other information that you choose to send to us;

Before you disclose to us the personal information of another person, you must obtain that person’s consent to both the disclosure and the processing of that personal information in accordance with the terms of this privacy policy.

Using your personal information

Personal information submitted to us via this application will be used for the purposes specified in this privacy policy or in relevant parts of the application.

We may use your personal information to:

  • administer the application;
  • improve your browsing experience by personalising the application;
  • enable your use of the services available on the application;
  • send you goods purchased via the application, and supply to you services purchased via the application;
  • send statements and invoices to you, and collect payments from you;
  • send you general (non-marketing) commercial communications;
  • send you email notifications which you have specifically requested;
  • send you our newsletter and other marketing communications relating to our business or the businesses of carefully-selected third parties which we think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology and you can inform us at any time if you no longer require marketing communications);
  • provide third parties with statistical information about our users – but this information will not be used to identify any individual user;
  • deal with enquiries and complaints made by or about you relating to the application;
  • keep the application secure and prevent fraud;
  • verify compliance with the terms and conditions governing the use of the application (including monitoring private messages sent through our application private messaging service);

Where you submit personal information for publication on our application, we will publish and otherwise use that information in accordance with the licence you grant to us.

We will not, without your express consent, provide your personal information to any third parties for the purpose of direct marketing.

All our application financial transactions are handled through our website. Our payment services provider done through our website is Virtual Card Solution (“VCS”). You can review the VCS privacy statement at www.vcs.co.za. We will share information with VCS only to the extent necessary for the purposes of processing payments you make via our website, refunding such payments and dealing with complaints and queries relating to such payments and refunds.

Security of your personal information

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

You are responsible for keeping your password [and other login details] confidential. We will not ask you for your password (except when you log in to the application).

Disclosure

We may disclose your personal information to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this privacy policy.

We may disclose your personal information to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes set out in this privacy policy.

In addition, we may disclose your personal information:

  • to the extent that we are required to do so by law;
  • in connection with any ongoing or prospective legal proceedings;
  • in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
  • to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling; and
  • to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

Except as provided in this privacy policy, we will not provide your information to third parties.

International data transfers

Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy.

Information which you provide may be transferred to countries which do not have data protection laws equivalent to those in force in the European Economic Area.

In addition, personal information that you submit for publication on the application will be published on the internet and may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.

You expressly agree to such transfers of personal information.

Policy amendments

We may update this privacy policy from time to time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

We may also notify you of changes to our privacy policy by email.

All of the articles on the Paddocks blog, in Paddocks Press Newsletter and Reference documents in the Library section are licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives (CC BY-NC-ND) licence.

Click here to read more.

Black Friday special 2021

1. The Paddocks Black Friday special (2021) is valid from Wednesday, 24 November 2021, until Monday, 29 November 2021.

2. The special is limited to a 25% discount on eBooks and the “All Sectional Title Templates” bundle.

3. No other discounts will apply to this promotion/special.

4. The discount is subject to ordering and paying by Monday, 29 November 2021 at 4pm. Should no payment be received by this date, the discount will be forfeited and the normal product or service fee will apply.

5. All eBook and templates bundle orders not paid before 4pm on 29 November 2021 will be cancelled.

6. Terms and conditions for eBooks apply.