Start and Manage a Managing Agency

Online Short Course

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While South Africa is officially in recession, there is one area of business that continues to have an increasing market, month by month and year by year.

Almost all housing that is not state-subsidised comes onto the market in the form of sectional title units or homes in complexes such as home owners’ associations. The vast majority of these ‘community schemes’ are managed by professional managing agents. Managing agency is the business to be in!

The potential rewards for having your own managing agency are very high. You can start with just one scheme and build a lean business that makes you a good income, perhaps with just a handful of accounts. Alternatively you can decide to build a large business, either incrementally or by taking over other operations.

This course is designed for people of all ages, from young entrepreneurs to retired business people, estate agents and teachers who want to start a business managing community schemes for their own account. You don’t have to have worked as an employee of a managing agency, although this will help. You might have gained the necessary experience as a volunteer trustee.

Jennifer Paddock

Jennifer Paddock obtained her LLB degree at UCT, did her articles and qualified as an attorney at Paddocks, where she consulted, taught a number of the Paddocks’ training courses, and then took on the role of Legal Practice Manager. She then worked as a strata title managing agent, after which she re-qualified as an Australian solicitor through the University of New England in New South Wales, where she graduated at the top of her class. She gained substantial transferable experience working for a law firm based in Sydney and specialising in strata title scheme management before returning to Cape Town and re-joining Paddocks where she is now a director.

Graham Paddock

Graham Paddock obtained his BA LLB degree at the University of Cape Town and has been a sectional title specialist lawyer since 1980. He is an admitted attorney, notary and conveyancer who lectured candidate conveyancers for the Law Society of South Africa and was an adjunct Professor at UCT for ten years. He taught Real Property, Sectional Title and Community Scheme law to undergraduate and postgraduate students part-time. Graham was the lead consultant to the government in researching and drafting the Sectional Titles Schemes Management Act and its regulations, including the prescribed management and conduct rules, the Community Schemes Ombud Service Act and the 2016 amendments to the Sectional Titles Act. He is the founder of Paddocks, a law and training firm specialising in community scheme management and the author of numerous books and training courses available at

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